COVID - 19 UPDATE (as of 02/2021
Please allow 7-14 business days for processing and 1-7 business days for shipping (total time: 8-21 business days)
During the Holiday Seasons, please allow 3-7 business days for processing and 2 to 6 business days for shipping (total time: 5-13 business days)
Frequently Asked Questions
How long do our products last?
Where can I find your product ingredients?
All product ingredients can be found on the product label, as well as the respective product page on our site, along with its uses and benefits!
What is the proper way to store my products?
All of our products do great at room temperature; a few are extra beneficial when chilled. If your product requires any specific storage instructions it would be found on the product label. If your product label has been damaged and if you have concerns, feel free to contact us and we will be glad to assist you!
Where are you located?
Our retail products can be bought online via our shop. If you would like to use our spa services, book an appointment. We will see you at the V-Steam Lounge in Flatbush, Brooklyn, New York!
How can I reach you?
We can be contacted via email during our customer service hours. For all information, see our contact us page.
Do you offer payment plans
Some products, services, and classes are available for payment plans. eligibility can be found on that specific product/service page.
What spa services do you offer?
Where is the VSteam Lounge
Our lounge is in Flatbush, Brooklyn, NY. The exact address to given upon complettion of booking.